322 Privacy Policy — User Information Protection
This document explains how 322 collects, uses, stores, and protects the personal information of users in Malaysia. Please read it carefully to understand your rights as a member of our platform.
Updated: January 2026Information Collected by 322
When you register and use the 322 platform, we collect several categories of information to ensure our services function properly and securely. This information is collected directly from you or automatically during your use of the platform.
Personal Account Information
- Full name, date of birth, and mobile phone number.
- Email address used to register the account.
- Identification details such as ID card number (for identity verification).
- Residential address for compliance and verification purposes.
Payment Information
All transactions on 322 use Malaysian Ringgit (RM / MYR). We keep records of deposits and withdrawals, including bank account name, partially masked account number, and transaction history. Full card or account details are not directly stored by 322—they are handled by authorized payment processors.
Device & Usage Information
- Type of device, operating system, and browser version used.
- IP address and general location data.
- Login history, session duration, and in-platform gaming activity.
- Click data, pages visited, and session duration.
Purpose of Data Use
322 uses the information collected solely for legitimate purposes relevant to the operation of the platform. We do not sell or rent users' personal data to any third party for marketing purposes.
Your information is used to:
- Account Management — securely registering, verifying, and maintaining user accounts.
- Transaction Processing — accurately processing deposits, withdrawals, and financial history in MYR.
- Platform security — detecting and preventing fraud, unauthorised access, and suspicious activity.
- Legal compliance — meeting regulatory requirements and reporting obligations as required by the relevant authorities.
- Service Improvement — analysing usage patterns to improve the user experience and platform performance.
- Communications — sending important notifications related to your account, policy updates, or customer support responses.
Cookie Usage & Tracking
322 uses cookies and similar tracking technologies to enhance the functionality and security of our website. Cookies are small text files stored in your browser when you visit our platform.
Types of Cookies Used
- Session Cookies — used to maintain your login status while you use the platform. These cookies are deleted when you close your browser.
- Preference cookies — storing your language settings and display preferences for a better experience on your next visit.
- Security cookies — helping detect suspicious login attempts and protecting your account from unauthorised access.
- Analytical cookies — collecting anonymised usage data to help us understand how users interact with the platform and improve our services.
You can manage your cookie settings through your browser. However, disabling certain cookies may affect the functionality of some 322 platform features.
Data Security & Information Sharing
Security Measures
322 implements multiple technical and operational measures to protect users' personal data against unauthorized access, use, or disclosure. These include SSL encryption for all data transmissions, role-based access controls for internal staff, and regular security audits by independent parties. Sensitive data such as passwords are stored in encrypted form and cannot be read by anyone, including 322 employees.
Third-Party Sharing
322 does not sell, rent, or share user personal information with third parties for marketing purposes. However, information may be shared in limited circumstances including:
- Approved service providers — such as payment processors, technical infrastructure providers, and identity verification services, all bound by strict confidentiality agreements.
- Legal requirements — when required by law, court order, or a competent authority in Malaysia.
- Rights protection — to prevent fraud, protect the safety of other users, or defend the legitimate interests of the 322 platform.
All third parties accessing user data are required to comply with data protection standards equal to or exceeding 322’s privacy policy.
User Rights & How to Contact Us
Your Rights as a 322 User
As a 322 platform user, you have the following rights regarding your personal data:
- Access Rights — you have the right to request a copy of the personal information we hold about you.
- Right to rectification — you can request corrections to inaccurate or incomplete information via account settings or by contacting customer support.
- Right of Deletion — you may request the deletion of your personal data, subject to applicable legal retention and security requirements.
- Right to restrict processing — in certain situations, you can request that we limit how we use your data while inquiries are resolved.
- Right to withdraw consent — for marketing communications that you opt into, you can withdraw consent at any time.
Changes to This Policy
322 reserves the right to update this Privacy Policy from time to time to reflect changes in legislation, industry best practices, or how we operate. The latest version will always be displayed on this page with a clear update date. Continued use of the platform following any changes constitutes acceptance of the latest version.
Contact Privacy Support
For any privacy or data protection questions, requests, or complaints, please contact the 322 support team at:
- Email: [email protected]
- Help Centre: 322 Frequently Asked Questions
We are committed to addressing all privacy enquiries within a reasonable timeframe and ensuring your rights are fully respected.
Your Data Is Safe with 322
Register your account with complete confidence — your privacy is our priority. Enjoy all platform services with strong data protection.